Contact Us
We would love to hear from you!
Help Center & Official Support
Have questions about game rules, matchmaking connectivity, multiplayer room codes, or daily streak rewards? Our team is dedicated to providing swift assistance.
Submit an Official Inquiry
To protect against automated spam and ensure direct routing to our engineering and community team, all inquiries are processed securely through our official support form.
Open Official Support Form ✉️Frequently Asked Support Topics
🐛 How do I report a bug or display glitch?
Please use our official support form above. Include your device type (Desktop/Mobile), operating system, browser, and a brief description of the steps to reproduce the issue. Screenshots are greatly appreciated!
🤖 Why did my matchmaking game start with an AI Bot?
If no human players enter the matchmaking queue within the countdown window, our matchmaking server assigns an intelligent bot to ensure you never have to wait. If you want human-only games, create a private room and invite friends!
💾 Are coin balances and shop avatars saved?
Your coins, unlocked avatars, sound settings, and win streaks are saved in your browser's persistent LocalStorage. Clearing your browser cookies/cache may reset these local values.
💡 Can I suggest new features or Sudoku variants?
We love community feedback! Select "Feature Suggestion" in our Google Form. Many of our features (including Sudoku Academy and Custom Sandbox) originated from player requests.